Ms Sally and the team at the front desk are very helpful and staff will greet the guests upon walking pass. The bed is comfy, and pillow is soft and clean and you could request different types of pillow for the stay, a menu of at least 5 types of pillow are available. Water pressure in the shower is strong and bathroom is clean. We booked 2 rooms and we have a very nice stay. Parking is complimentary and the system uses car plate recognition that's totally hassle free.
Wai
maio de 2023
Stephy
janeiro de 2024
its new, but not sound proof.. so u can hear ppl from room upstairs walking & jumping.. the room door closed to hard and it's disturbing when other room closed the door at night
Iekaaziz
fevereiro de 2024
Booked this hotel because I have a Marriot gift voucher. The parking was bright and spacious with a guard station. Check-in was fast. Lobby was huge and decorated nicely. The room looks exactly like the picture published. Size and layout of room was very comfortable - I like how the toilet roll holder was designed to keep your phone (see pic) LOL! This hotel looks new and is clean for sure. Restaurant is nicely laid out but quiet, and food was unexpectedly delicious, especially the mee goreng! Location was quiet/peaceful with a short 5min drive to Jonker Street. Grab rides are easy to get so you avoid having to find parking. Staff were all impeccably friendly. Special mention to Daniell at front desk - I've had a technical problem with my Bonvoy account setup for years and many have failed to help me. He not only helped me get back access, he explained to me what was the issue (yeah, my fault!) so I know what I can do to fix this in future. Many thanks Daniell! Overall a delightful experience.
Chien
maio de 2024
Everything was great but the staff were exceptional. You can feel they're proud to be part of Marriott Bonvoy, from the security to the concierge, to the reception, to the breakfast wait staff. I do mean everyone. It is clear they're happy to be there and welcome guests.
Tan
dezembro de 2024
1. Overall, all is okay. The staff make the stay welcome and very attentive. 2. The room is spacious and clean. 3. Food is good for breakfast, room service and at the lounge for dinner. 4. Gym equipment is good and spacious
Shiew
fevereiro de 2024
The property is new and while I didn’t get a chance to use all facilities the lobby and all other common areas are very new and spacious While I didn’t upgrade I was fortunate enough to get a straits view room - it was really pleasant view from the room. Breakfast was really good variety and tasted good too! Really enjoyed time spent at breakfast and with friends.
Adeline
maio de 2024
Pretty new hotel and is very clean. Good location as it is only a 15-minute walk from Jonker Street.
Stefanie
dezembro de 2023
Our stay at Courtyard is as expected and enjoyable one. One of the newest and comfortable hotel in Malacca. One point of improvement is the checking in time. We only managed to check-in around 5pm as it needed second inspection to ensure the quality of the room. Not sure what it meant and needed to wait till 5pm! May be honesty needs improvement! We requested to check out late to 5pm due to late flight but was charged half-a-day. Why? Only works one way! Apart from that thumps up!
Victor
setembro de 2024
The breakfast room is bright and large. The breakfast spread is good, many variety of food and delicious. What is really exceptional are the staffs. From the manager, to the chef, to the waiters and waitresses, everyone of them are friendly, attentive, helpful and cheerful. Nothing is too much for them to help. Kudos to the management for training the staff well.
Kwong
novembro de 2024